One star is too much.
They *WILL* steal your money right in front of your face.
I tried to rent a car in person, yet the car they gave me was manual so I asked them for automatic. They told me that they didn't have so I asked them to cancel my contract.
They told me that they will cancel the charge on my credit card right in my face and they have not done it so.
The clerk told me that since it was Friday, the cancellation will happen on following Monday. (Yes, I was really stupid to believe what they told me but I was in hurry.)
Trust me,
*THEY WILL STEAL YOUR MONEY*