Hailey W.

I placed an order and never received a confirmation email. Called the company to ask for tracking and they said the order had been marked by USPS as "insufficient address" I checked the address and it was correct. This was not their fault or mine, but the company offered only to refund the purchase price minus a $12.50 restocking fee and the original $8.00 shipping cost. I paid $20 for a product I will never receive at no fault of my own.

Customer service was kind but by no means helpful. I suspect it's a small department since I just so happened to be talking to the manager who offered me no solutions.

Don't buy. Try uknowit for Halloween contacts and Party City for the rest of the cheap stuff they're selling.