Hal B.

Ordered a part during weekend for chain saw but then realized I had a typo in the shipping address. Started calling Monday morning. Always answering machine, no call back. Left at least 5 messages, called at least another 5 times without leaving message. No response to the on line contact attempt. No idea if part will ever ship and if address will be corrected. In meantime I cannot use chainsaw. Now almost a week since ordered part. Maybe they are closed for a summer holiday, but another customer had exact same problem in March. Never again. Wish I had looked at reviews before ordering, but part was hard to find on line.