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Ham F.

Contributor Level

Total Points
81
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1

1 Review by Ham

FreeTaxUSA

  • FreeTaxUSA

“Charge for refund”
2/16/24

Filing maybe free but if you want your refund, they charge you. My refund was $65 but if you the refund you have to pay FreeTaxUSA so I never got my refund

  • Comments (0)
  • 1.5K Views
Helpful  (1)
Thank you
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Sam S. – FreeTaxUSA Rep

Hi Ham! We do offer a 'refund transfer' option if you prefer not to pay our fees up front. This does have a fee of $19.99. This is completely optional and not required. However, we would love to look into this and see why you did not get any of your refund. Could you please send us a message with your email address (the one on your account) so we can look into this?

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