They are not a legitimate registrar. After making payments they make it impossible to have the domain names operational. They claim to send a verification code to your phone number which they never do. Without this fake verification code, the service cannot proceed. After payment! For domain transfer to be done, only the EPP code is needed and an email verification, not a fake phone verification. Also note that you can't request to resend the phone verification, it's only sent one time, that's it. So if you don't receive it, you're pretty much done for. Also they claim their support staff is not present at the moment to sort the issues, and before placing the order and making the payment, they were very quick to respond
You have to sign stupid transfer forms to transfer a domain? Jesus Christ. Print, sign and send them. And this you only come to know about after payment, because you assume they're like normal regirstrars who only need EPP Code. Also even after payment you still have no account, so there's no way to track orders except stupid emails which tell you how the support is busy, that you should wait 24 hours.
Dont be deceived by the $5.99 domain registration/transfer. You'll pay more than 5 times the amount you'd pay on normal registrars. Lucky I did my purchase via Paypal and disputed the payment and got a refund.
In any case, if you want affordable webhosting starting at $25 per year, with free domain me up on https://vetohost.com