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I purchased a dress from Roamans website and paid a ridiculous $30 (had no choice as it's a gift and I'm traveling soon) expedited fee so I can receive the dress in two days. Every time I check the order status it says "not shipped". Customer service is condescending and straight out lie to their customers. I paid extra for shipping and want my item. Do not order from their site, they are very dishonest. Roaman's, You either send my item asap, expedited or I will contact my credit card company and get a refund. Order Number: *******3446
Tip for consumers:
Stay away. Customer service lies about shipping status and they do not ship even when you pay for expedited shipping.
Hana A.'s review of Roaman’s earned 3 Very Helpful votes
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