My account got hacked and I've been going thru the process of filing my dispute and they just keep on sending me in circles! And when ever I ask to speak to a supervisor they put me on hold FOREVER! Hoping that I'll just hang up and the supervisor never answers the phone!
We are sorry to hear about the negative experience with customer service. We will be gladly to assist with your concerns please reach out to us at Social@netspend.com