I have had no problems with my camera's or DVR. My big issue is when I have a problem like the one I have now were I changed internet providers. Since have my new provider hooked up on Monday I have had no video from my 7 camera system. My issue is getting a hold of support to talk to someone about what is causing this. Backstreet does not have enough technical support representatives to deal with all the systems sold when issues come up. It is now Tuesday and have a appointment for Tomorrow to talk to a technican.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
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