My package was lost/stolen during shipment. I was told I would receive confirmation for my replacement via email within 48 hours, which never happened. I contacted them again and was told the same. Again, no confirmation or acknowledgment. I contacted them again, this time for a refund and was given the same spiel. I reckon I'll be stuck in Groundhog Day for a while until this is resolved. Meanwhile, I will trash this company to whomever will listen, blast them on social media, and continue to write poor reviews. For your own sanity, avoid lenovo.
Hi Hannah, ETC is a resale marketplace and prices on our site may be above face value. We make sure this fact is clearly displayed at the top of each page of our site! All orders placed with ETC are backed by our 100% Guarantee - no scams here! The All Sales are Final policy is standard across the ticketing industry (you can read more about it and why on our FAQ page) and is agreed to at the time of checkout. We're sorry to hear you were unhappy with the experience. If there's anything else we can do to help with your order please let us know.