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10/10 customer service, 1/10 actual service. Over the 3 months we have had Republic, I've called at least 5 times. Missed pickups, astronomical bills that don't make sense. I was quoted "$40 every quarter" and I'm no mathematician but 12 div. 4 is every three months, right? I've received two bills, both at almost $100! They also charge a $38 container delivery fee that no one mentioned. They were NOT transparent with pricing.
Fortunately, all the customer service representatives have been very nice and helpful. I have cancelled my service to find something much more reasonable.
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Empty.
Raised rates without notifying...from 318$ per month to 1861.41...wont reimburse after years of...
Left a couple of empty boxes next to my recycling bin because it was full and the clucks totally...
