I have had the worst experience with this company. This is the third time I have made a purchase and have still never got my orders. I should have know not to trust them but I wanted to try one more time because I use to love this company. No more will I order from here, this is a scam and will not take the time to help you. I spoke to Samukelis and told me there needs to be investigation? I'm sorry for what? You can see that my items have not been processed so all I need a refund. Of course they said someone will be in contact but I already know there will not be. So save your money, this is not worth it.