I paid 46 for shipping to Hawaii and my item shipped 10 days ago. I paid 46 dollars for 2 day shipping and I have heard nothing from customer service in regards to apologies for the delay in my delivery and the customer service agent refused to acknowledge I was experiencing this and just threw a temper tantrum and hung up on me. When I was transfered several times no one answers the phone. My advice is buy something for your loved one at another site. This was awful. I am still waiting for 10 days.