Ordered a bookcase for my daughters bedroom just after Christmas, waited 2 months for it to arrive only to find that many of the wooden pieces are damaged. I emailed the customer service team and they responded quickly and efficiently at first. However, once I sent over multiple pictures and video clips proving damage to the product, they suddenly stopped replying to my emails. I have sent two emails chasing up the issue since with no response. Awful company, shocking customer service and products that are cheaply made and just aren't worth the money. Would not recommend to anyone!