Harlie M.

I've been a customer of republic service for the last 6 months. Since Christmas week my trash and recycling have not been picked up. There are a total of 3 pick ups scheduled per week, two for trash, one for recycling. They have not made ONE single pickup in the last 3 weeks. Not one. My trash is inside the bins and not overflowing, and it's sat at the curb waiting that whole time. I've called probably 6 or 7 times. They keep saying they are investigating the issue and sending a truck to get my garbage. It has not happened and nothing is being done. My bill is up to date which I've confirmed several times when I've called. I even went as far as to write a sign on cardboard with paint saying that this is on their route with the company name. I am beyond fed up. It's been several weeks of me paying for a service I'm no longer receiving. I don't want anymore apologies from the company. I want them to hold their drivers responsible for it. I'm not new to the route. As stated I've been on it for 6 months so I'm seriously not understanding the issue here and working with the company is obviously getting me no results. At this point I will be looking to take my buisness elsewhere but it's absolutely ridiculous and not at all professional. It's actually quite ironic they're a trash and recycling company because they are quite literally a trash company. If I could give zero stars, I 100% would.