Hasan A.

Paid for mobile battery 315£ on line, to be fitted next day between 14:00-17:00. Called them, at 1:00 PM next day, I was told that situation is busy but they will be there but may be a delay. ''Live'' link showed it to be 22:00 PM, which gradually came to 6:00 PM. However no body came. At 7:30 PM called them. A customer service representative who was to say the least useless, told me that they will be out in 2 minutes and I that I should ''rush'' to my car. Went there, no body was there. Called again, another customer service representative who was more sensible told she will alert the ''emergency services'' as it is more than 5 hours delay.
Then I got a call from a young lady, who told me that they can't provide me with a ''battery'' that night at all!. She told that next day it will be between 8:00 AM to 12:00 PM. I called at 9:30 AM as no update was given through text. I was told that they have no body to come and fit the battery. So I cancelled the order. What I am saying is word by word true. Shameless bunch of people. Pls avoid at all costs.