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I had an account with a small balance for a number of years and then found they lock the account if not used and also will not allow withdrawal without a face scan (something which is impossible for me personally) They dont reply to the internal messaging system and change the rules of the account whenever they feel like it. Still fighting to close my account. Just check who the major shareholder is and things will start to make sense.
Haydn J.'s review of Goldmoney earned 8 Very Helpful votes
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Dear Haydn,
I'm sorry to hear your experience was not satisfactory. Goldmoney's compliance protocols are extensive and we do our best to minimize any complications. Any request for personal information is made to satisfy our regulatory requirements.
We appreciate you taking the time to tell us about your experience. If you still have questions or concerns, please contact us at questions@goldmoney.com and we will be happy to assist you.