Booked tickets in December for acdc at hampden park, when they emailed me to say Ii would get the tickets 3-5 days before, I emailed them the same time. I even had a phonecall half hour later to assure me that they would be here on time. Which gave me confidence, but that was just to make sure I wouldn't cancel, giving them time to receive the money. These tickets were for my brother for his 50th birthday pressie. I've been crying most of the day, as he was so excited about it, also my credit card company says 120 days have passed, which means I probably won't get any money back. I will never trust any website again