Hazel R.

In spring of 2022 I got a bottle of foundation over the summer I don't use much but in October I noticed the label started to peal off from the steam in the bathroom,I like thing neat so I started to pull off the label underneath was the real label etched onto the glass jar with expired date of NOVEMBER 2021 but the label they put on top was NOVEMBER 2022 so when I got this it was already expired I called Lancôme the person I spoke to said you only have 30 days from purchase and said I will give you 25% off your next purchase I SAID NO I WANT TO SPEAK TO A SUPERVISOR she said she would hand my complaint over to someone else.Here it is MARCH 24 2023 I have sent about 4 emails all I get is we are looking into it. So Lancôme sell outdated product my advice is you have NO IDEA WHAT YOU ARE USING FROM THIS COMPANY so you need to pull off all glued labels before you buy any Lancôme products or better yet just use a different company. Also they have TERRIBLE CUSTOMER SERVICE