You can't trust them at all and make sure not to deal with them as they are not honest and not trust worthy. I ordered on 10th of December a gift for a very special event bday before New year, they just told me now after 16 days that it is out of stock and that's after me chasing them since the tracking system they have its not working. You cannot trust them and even they should be closed as they are useless and not professional at all.
Dear HBA.
We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.
Best Wishes,
Customer Service Team