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Heather C.

Contributor Level

Total Points
80

1 Review by Heather

  • Pickup

12/31/23

I ordered same day delivery from Big Lots. The driver left someone else's order. I immediately contacted the company to advise of the error but never heard back until the following day. I had to send several emails just to get a response. The company ultimately did deliver my package a day late but refused to deal with the erroneous order that I received. They also declined to refund my delivery fee, despite that I did not receive same day delivery. Worst service company I have ever dealt with.

Service
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