Heather G.

The rates are low because they will not reimburse you for anything, and even if you do get in touch with someone related to a claim they will ignore you immediately after. I reached out to them on at least 7 different occasions regarding reimbursement for a simple screen fix, and every single message except for the first one went ignored. I have still not been reimbursed and had to pay out of pocket. You'll have better luck just risking it, as I have serious doubts about their ability to follow through on any of the claims sent their way.