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I ordered a pair of gym shorts on March 9th, and they arrived yesterday. I figured it would take a while for it to be delivered due to being on the opposite side of the planet, so I was patient. 2 weeks pass, and I don't receive a shipment notification. I go to my order and use the tracking number provided. An error message popped up saying "Sorry, [tracking number] not trackable". I've never had an issue like this with tracking an online order, so I figured the website must've been down. I try this every other day until I received my order, and the same error message persisted. I tried contacting the website, but it wasn't until I contacted them the 2nd time that I received a response, and an automated one at that.
TLDR: My order took nearly a month to arrive, and I had no idea if it was even processing due to tracking being constantly down and the lack of response from the associates. The shorts fit me well, and they're comfortable. I just don't think they're worth the hassle.
Heather G.'s review of DoYouEven earned 2 Very Helpful votes
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Hi Heather:)
Yay, we're so happy to see that your parcel finally arrived to you safely.
The reason your tracking number didn't work is you selected the non-tracked method of shipping, therefore the was unfortunately no tracking number provided.
The number provided is your consignment number, this is your reference number:)
The method you also selected is our 7-21 business days, therefore I believe your order arrived within the expected timeframe.
We're so glad to see that you love your shorts and we'd highly suggest selecting our tracked method of shipping for any future orders with us <3
Have a wonderful week!
Love TeamDYE!