I ordered a dress for my daughter for my wedding and it had a rhinestone belt which came rusted! Since it was a custom order they will not give me my money back. I get the custom order thing but seriously when it comes with rust on it? All I was offered was the stupid $20 off coupon. I don't have time to order another one and I don't have another $200 to spend to fix their horrible product. They no longer will respond to my emails because they told me they took pictures of the dress before it shipped and I asked to see them. Horrible customer service!