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Created a logo, paid $32.00 to download, once I paid, was no longer able to access the logo created. Tried to edit another logo version and asked to pay again. Contacted support and no reply as of yet.
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Hi Heather,
We are very sorry that you had a bad experience with our service!
We just got the opportunity to respond here, also we replied to your email within two days of your request.
The logo will be activated automatically after receiving payment on our side.
Sometimes bank payments may take a little longer. Therefore, if your logo was not activated after payment, we recommend our users to contact our support with the payment ID for the fastest solution to the problem.
If you have any questions, please write to us at support@logaster.com. We are always happy to help!