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Heather J.

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1 Review by Heather

Hubspot

  • Hubspot

“Horrible Customer Experience”
3/23/24

We were a client for the past 4 years. The cost kept going up as we grew to a point we had to evaluate other systems. We contact Hubspot and ask to not renew but to go month-to-month, they refused but they sent in writing that we were approved for 6 month renewal. Never said we had to sign anything, now they charging us 6 extra months for software we aren't using. We were supposed to be mind readers and know we needed to sign something even though her email states nothing about that

Products used:
Hubspot Software

Service
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Hubspot product 0
Hubspot product 2
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