Ordered a baby blue crinoline petticoat and paid extra for 2 day ship. After a week and a half got a little concerned and emailed them. I recieved and email that afternoon that it was on back order. They offered other colors but I needed it baby blue for Dapper day. They (with-in 2 days!) sent me the chiffon duplicate (which is double the price!) at no extra charge! IT IS GORGEOUS! The 6 other girls going with me are so envious of the fullness, softness, color and quality and the way they handled the situation. I will definitely order from them again and again and again!