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Hector H.

Contributor Level

Total Points
84

1 Review by Hector

  • Direct Express

10/8/23

I'm in my fourth week still no card the investigation took shorter than me getting a replacement card. I reported foreign activity on my account. I did not withdraw money from ATM on that day in Queens I was in Long Island NYPD detective's house celebrating his son's 1 year birthday. Just a reminder the birthday boy father is Batman. Investigation took less than a week to decide that I was at fault can't be in two places at the same time I wish that was possible. US Direct 1.2 rating really sucks

Tip for consumers:
Why a $13 overnight charge and a $4 replacement card when it never comes

Products used:
US Direct customers use cash next time or you won't be accused fraudulent activity. US Direct Express won't show you the video of the ATM withdrawal.

Service
Value
Quality

Hector Has Earned 4 Votes

Hector H.'s review of Direct Express earned 4 Very Helpful votes

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