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I've been weeks trying to get a refund on faulty goods. You have to contact them via web page. I've been going round in circles for over a week, with incomprehensible emails from them, and getting nowhere.
The C. Service contact number is unrecognisable, and I find out by googling it that it is a US number.
No mention of this on the website.
No US code given.
No mention of call charges made.
NEVER PURCHASE FROM THIS COMPANY IF YOU WANT TO KEEP YOUR SANITY!
Helen S.'s review of houzz.co.uk earned 2 Very Helpful votes
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Don't be scammed by pros positive reviews. I used Summit architecture ltd because of 100%...
Awful. £300 a month for nothing. Don't bother, they are a scam... still not been able to get in...
Hi Helen,
Thank you for reaching out! We're sorry to hear about this experience. Would you be able to provide your order number or support ticket number so that we may reach out to help?
Houzz Outreach Team