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Ordered a Large size T-shirt. When it arrived it barely fit was way to small to be a Large size by American Size charts. Requested to return it for an Extra-Large. Lillicloth advised they would send me return instructions. Instead, got an E-mail saying they would refund me 15% of the total cost of the T-shirt which amounted to $5.14. I paid over $27.00 for the T-shirt including shipping. Done doing business with these crooks.
Basically they sell you a product that does not fit correctly, then instead of returning the product they offer you a 15% refund which amounts to a very small amount of money. There are T-shirt Companies here in America that can produce a similar product that is excellent quality and fits correctly based on your size for a fair price.
Saw their Advertisements and liked some of the slogans on their T-shirts.
* Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Very Good today,,, got an email from LILICLOTH today that I can return a previous purchase for a larger size as the size I origionally ordered was my correct size but the T-shirt was "smaller" than most Large sizes I'ver ordered from other vendors
Like the merchandise but the Large size T-Shirt I ordered is way too tight. Being a first time customer, should have gambled and ordered a. X-LARGE TSHIRT. Not real happy!
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Price quoted $26.16 Au was half that finally charged $50.78Au NOT HAPPY Wont be shopping here again
Thank you for the feedback and sorry for any inconvenience caused.
Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking.
We can accept returns, if you still want to return the item, you can contact us for the return label.
Before that, for good willing, we would offer some solution to satisfy our customers. Sorry that you're not satisfied with that. Please contact us or reply to our private message, and we'd love to confirm more details about your return request and communicate with you.
If you have any problems, feel free to contact us via email or online chat