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Henry S.

Contributor Level

Total Points
80

1 Review by Henry

  • WeatherTech

1/23/24

I cannot believe it but this huge reknowned company doesn't have an exchange policy. I just wanted to switch floor mat colors. I was made to do a return. I did. But I NEVER RECEIVED ANY TYPE OF CONFIRMATION that my return, thru FedEx, was in the pipeline or received. According to FedEx it was received at Weathertech 9 days ago but they still haven't even acknowledged receipt of it. And of course NO REFUND. $250 damn dollars. I've called and the guy was flip about it. Told me to be patient it could take a few weeks. NEVER AGAIN. These guys suck. No wonder they only get two stars

Tip for consumers:
Disgusting return system and flip response when I called. Still no record they received my return after 9 days

Products used:
Floor mats

Service
Value
Shipping
Returns
Quality

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