Functional Van C.

Tip for consumers:
Don't buy refrigerators from this company

Products used:
Over the last 4 years we have purchased 11 whirlpool appliances 5 of those 11 have been refrigerators. Of the 5 refrigerators 4 have had catastrophic repair issues within the last 3 years and are as follows: 1.) Failed after 37 days of use and Technician was not able to repair, fortunately The Home Depot replaced a new refrigerator as Whirlpool was not willing to own their defect. 2.) Failed two months after purchase requiring 6 months to repair same issue, then the same issue came back two more times and now the refrigerator is out of warranty and Whirlpool doesn't want to own the defective refrigerator. 3.) Failed at just over two years due to a faulty structure with the refrigerator that was due to gaps in the seals that damaged the thermostat, defrost coil, control board. We actually were able to repair this ourselves and keep the refrigerator working. 4.) This is our most recent and last Whirlpool purchase, but we noticed the gaps in the refrigerator seals and immeadiately returned the refrigerator back to Lowes as we learned from the issues in the units above. We have purchased over 20 Whirlpool appliances in the last 17 years and we are no longer going to purchase anymore as the products are terrible and the customer support and follow through matches the product.
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