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Chris H.

Port Alfred, South Africa

Contributor Level

Total Points
80

1 Review by Chris

  • takealot.com

7/5/23

Takealot has jumped from 10 out of 10 to 1 out of 10.

At first you used to get notified where and when your delivery will be delivered via text. That is no longer the case.

The delivery date stipulated is not adhered to and there is NO communication to notify you why there is a delay.

As a loyal customer this is really bad service especially once you have set the benchmark so high.

Perhaps they should stop outsourcing on franchises as that is not working at all.

Tip for consumers:
Poor Service and No communication level.

Products used:
I had to go and buy at a higher amount in the shop due to NO DELIVERY as promised.

Service
Value
Shipping
Quality

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