I returned items 32 days ago. I provided receipts and everything for proof of delivery. I live in Canada so returns are done at your own expense. I had to open a dispute with PayPal and because PLT told me to cancel it as they've received my return and confirmed the amount, I did. Now they're saying they need to further investigateā¦like what the hell is this? I order these things back in January for a trip. It's now March and I'm going on another one with no refundā¦,this company is joke. And surly will go bankrupt! Friggin thieves