hiro n.

Sal B. "I was unknowingly scammed into joining and when I realized I had unknowingly joined with an automatic monthly fee whether I buy anything or not and tried to cancel my membership the process they give instructions for in order to cancel, which they proclaim are easy, are not possible to do because the windows they write that are needed to cancel do not show on the screen. Several days of back and forth nonsense with support proved futile."

This is exactly what happened to me too! I complained to them, Joy Lin@ customer support said my membership was cancelled, but still, they kept charging me. Eventually it was removed but they refused to give me a refund for the wrong charges. The business should be shut down.