Everyone I communicated with was horrible- all act like robots. No efficiency. Had to be in 3 lines and had to wait each time despite the appointment. There is no clear sign where to go if have an appointment. Had to stand in line to learn where to go. Then I was given a number and fess told to sit- do not allow standing. Once my number was announced, the rude lady told me to fill in the application on one of the computers and then stand in red line. So I did. Then another lady called me and told me stand on another line to pay. By this time, I was pissed. First Lady could have told me fill out application while I waited to be called for the first time. Hopefully, I will not have come back for another 15 yrs to renew license.