Holly C.

I called to get Microsoft. I got it right away. Then I couldn't open it because Microsoft wanted my password, which was very old and when I put several iterations of the poassword, it liked none of them. I then went back to you to see if you could help. You told me that a specialist would call me in a few minutes and would help me to install the program. Sure enough, it was less than five minutes aand I got a call. He was terrific. I'm not really sure just what he did, but he went around the roadblock that Microsoft put up, got me to type in a new password and voila, my new Microsft program was installed and has worked perfectly every time I'v used it. I am so pleased with not only the service, but the immediacy of the service. It will be my pleasure to recommend your company to anyone.