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Y'all took a double payment from my 90 year old mom. Y'all know damn well ain't nobody gonna pay a bill twice unless they rich. She is on a fixed income. And then y'all don't want to give it back. Even the XCEL ELECTRIC company didn't want to give it back but In a check. Which I didn't pay you in a check. Why you gonna send me a check in 14 days. Kubra pay asked for the account number at the last. Cus my phone number is associated with an old account that's not mine. But I'll be damned they took twice $180. NOW THEY DON'T WANT TO GIVE IT BACK. THAT'S NOT RIGHT. YOU DON'T DO OLD PEOPLE THAT WAY. NOW HOW SHE GONNA PAY HER GAS N WATER BILLS. Y'ALL ARE STUPID. YOU INTERNET PEOPLE NEED TO FIX THAT. ASK FOR ACCOUNT NUMBER FIRST NOT AT THE LAST. IDIOTS STUPID PEOPLE
Tip for consumers:
THEY SUCK. Y'ALL SUCK. N I'M SICK OF ALL Y'ALL'S BULL CRAP. TAKE MY MONEY N DON'T WANT TO GIVE IT BACK
Products used:
XCEL ENERGY ELECTRIC COMPANY..
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