Horde P.

So I decided to enroll in a subscription, it said $11.66/month, so I was like "oh cool." But right below that price, in tiny letters, it said: "Billed as one payment of $139.95." Well, I didn't read the tiny letters and then I find that I was charged $139.95 via Paypal. I contacted support within 5 minutes, told them I wanted a refund (didn't even state why), and five minutes later Olivia responds and gives me a full refund. That was pretty cool. I think the product is too expensive but good customer service from my experience.