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Hudson S.

Contributor Level

Total Points
162

2 Reviews by Hudson

  • Scala Cube

10/8/23

Rented a server for online gaming and found it never functioned. The customer service only helped in delaying my case until they claimed a refund was no longer an option despite faulty service. This company is no more than a scam. It would be wise to find a more reputable company to suit your needs.

Service
Value
Quality
  • Sweetwater

5/6/22
Verified purchase

The order was fine and I got my product intact, but the emails, they won't stop. I clicked unsubscribe many times, I've tried blocking them. I don't know what it will take to stop the ads they send but this certainly wasn't worth a simple online order. This bombast should be banned.

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CustomerExperience .. – Sweetwater Rep

Hudson - Thanks for the review and feedback. That is concerning to hear and I'm very sorry for amount of communication you've received and for the trouble getting it stopped. We truly want to tailor the experience to best meet your needs and that includes communicating with you as much or as little as you'd like. Please email me at justin_dunbar@sweetwater.com and I'll be sure to remove you from our mailing lists etc. Sorry again for the trouble
Justin D - Director of Customer Experience

Hudson Has Earned 2 Votes

Hudson S.'s review of Sweetwater earned 2 Very Helpful votes

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