Hui D.

I had an extremely disappointing experience with Anderson Smith. After a trip cancellation, we were left with $700+ in flight credits, which he assured us could be used on any airline at any time. We paid over $200 in cancellation fees and trusted his services for our future travel needs. Upon requesting tickets to Hawaii, he seemingly booked them but then withdrew the payments without any notification. When we discovered the tickets were invalid, we attempted to contact him multiple times. Despite repeated promises over a span of nearly four months, our issue was never resolved. We have now been forced to consider legal action. I strongly advise against using this service—it's been nothing short of a nightmare.