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Alex M.

United States

Contributor Level

Total Points
80

1 Review by Alex

  • Litfad

4/22/24

What you see on the litfad website is not what you get. They are using high-quality item photos from other company's items, then cheaply manufacturing their version that is nothing like portrayed, it's the Chinese bait and switch tactics. Customer service is a joke all they do is try to haggle with you till your are happy and don't listen. Im still missing 2 items after I believe 3 months now and all they want to do is reship the items. The items I did get, 1 was damaged and unusable, all customer services response is they want to reship a new item ( the counterfit ones, Not getting what was picture in the photo) and give me a certain percentage off. Now they are saying I only have the 2 options they present which is still reshipping the counterfit item and a discount... when I've requested multiple time I want a full refund. Save yourself some money, disappointment, and a headache and buy somewhere else.

Tip for consumers:
It's all a rip off and a misleading on the products

Products used:
1 Plant stand was used

Service
Value
Shipping
Returns
Quality

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