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They claim to give you a refund and pay you 3 times the original price if you encounter fakes however I did indeed received fakes from this site. At first the customer service guy was very quick to respond but kept denying that the products are theirs lol
I've been ordering the dr jart masks for a really long time so I know what they smell like, and the ones I got at ibuybeauti are different in texture and smell than the ones from Sephora, the local Korean cosmetic store and other Korean websites…
Yeah so their customer rep basically ghosted me upon knowing I recieved fake products lol I ordered a ton from this place before that experience as well and now I'm just absolutely disgusted
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I have been sending emails for a while and I have not received a response from IBBI, I made a...
