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ian f.

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1 Review by ian

Newegg

  • Newegg

“No help with defective hard drive”
9/18/18

I had the computer from Newegg since May 26,2018 and by August the hard drive, made by Seagate was not working. Newegg said it is not their problem since Seagate made the drive and could/would not help. Seagate requires ridiculous packaging for returns that would cost more than $200, more than the cost of a hard drive.

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Newegg S. – Newegg Rep

Hello Ian,

I am so sorry to hear about the issue you had with your computer and the failed drive. Please send us a private message with your order information so we can look further into this as well as referencing this post.

Thank you,
Louis [Newegg Support]

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