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The product worked fine until they broke it over 5 months ago. Cover art for any music transferred using Waltr Pro wasn't transferred and your device shows artwork already downloaded for other titles at random. At the same time they changed the software to nag you every single time you start it to buy their other products. When contacting support I was told this was a "known problem" and to keep checking for a new release that would fix it. Six months on and there has been NO new release and all they can do is repeat the advice to keep checking for a new release. The software is useless until this is fixed and yet it's clearly not a priority. I want my money back as the software is not fit for purpose.
Tip for consumers:
That they break their software and six months later still haven't fixed it
Products used:
Waltr Pro
Ian S.'s review of Softorino earned a Very Helpful vote
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I have been trying to buy their product for over a week now but had a few questions which I sent...
Hi Ian! Thank you for sharing your experience with Softorino apps. We apologize for any inconvenience caused and understand your frustration regarding the ongoing issue you've encountered. Rest assured, our team is actively working on resolving the problem with the missing cover art for music transferred using Waltr PRO.
Softorino has always offered a 30-day money-back guarantee if you are not satisfied with the software. Please reach out to our support team with your purchase details, and they will be more than happy to assist you with the refund process.