I D.

PRPS is a dishonest company that will scam you when they feel like it.

Last month, I reached out to PRPS customer service via email to request an order cancellation. They informed that they could not cancel my order, but they could process a return once I received the items. Once I received it, they issued me a return authorization number and provided me with return instructions. I followed their instructions exactly and shipped out the return the next day.

A couple days later the return was delivered to their return location. Per PRPS customer service, I should have received a refund 3-5 business days after they received it. I did NOT receive a refund after a week, so I reached out to their customer service and did not get a response. I followed up several days later and still did not get a response. Now this company has BOTH my money and the items I returned... Based on my research, this company has a history of ghosting/scamming people like this. DO NOT BUY ANYTHING FROM THEM!