Ida H.

I searched for my marriage license on Persopo. The site came back with one for my maiden name and my home address at the time, but then showed a marriage license for someone who is not me.The person definitely never lived at my address and the marriage was 25 years before I was even born.

I emailed Customer Support and never got a response.
I tried repeatedly to call and talk to someone on the phone about this. I did get what I thought was a live person, but he said he could no hear me. I called back several other times, and always got the same person, saying the same thing. I believe it was a recording! I could never get anyone online, regardless of which of their options I selected. Persopo Customer Support appears to be non-existent!

Tonight I tried to call again, selected option 3 (to cancel my account) and was about to hang up after a LONG silence when someone came onto the line. She told me I need to wait 72 hours before checking the account to get the information I need. Well, it's been 3 days, and the report is still the same, and still inaccurate. Customer Support told me they are giving me 50% back. I strongly suspect this won't happen. But the fact that Persopo is keeping the other 50% says to me that the company is a scam company. I am very disappointed and will try to get my marriage certificate another way.

I strongly recommend everyone avoid this company.