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Imad F.

2
Level 2 Contributor
Jordan

Contributor Level

Total Points
861

7 Reviews by Imad

  • Yuplay

4/14/24
Verified purchase

It's great website to buy games from and very competitive prices! It's legit and save to buy from 100!

  • Fanatical

11/5/23

Its great website to buy games from and already I bought 4 games from them and it will be my primary source for games.

  • Elitedias

10/29/23

I was little afraid to top up my game by using elitedias but I gave it a try. It's safe website and fast smooth service! It's my 3 purchased top up for my game and it's great website! Will keep using it for my future top up games!

  • Eneba

10/21/23
Verified purchase

Every time your transaction fails, they tell you its on our end, so refund has been issued. You won't get note from PayPal regarding the refund and which they didn't started. 4 transfections failed because of their system only 1 refund I got and they tell you in the email that it will take up to 28 days which is a lie as I get refund from any other sources in 3 days. Stay away from this website as it's very risky to get your money back and it has been 3 days and still no respond from their team support regarding my last refund which I lost 15 dollars.

To Amber: No sorry but you guys are thieves because if you guys really started the refund Paypal will send a message stating that a refund has been started but in your case Eneba didn't and will never do as people here said good luck getting your money. It's ok it was only 15 dollars that I lost and I have warned my friends and others not to make any purchases from Eneba.

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Amber J. – Eneba Rep

Hello, Imad!

Thank you for taking the time to leave us a review! It seems like you have experienced a technical issue and your orders might have failed to process. Don't worry - if your orders were canceled, those funds are reserved and when your payment provider confirms that the payment was not completed the funds will be returned to you automatically. It will not necessarily take 28 days - PayPal refunds take anywhere from a few minutes to a few days, and only in edge cases it can take longer.

Our support agents usually answer tickets in 1-5 days. The reply times change on a daily basis as we are receiving different amounts of tickets every day, so it is only an approximate time estimation. They have to answer all tickets from the oldest to the newest, doing otherwise would be unfair to other users.

If you have already submitted a support inquiry - we'd love to review it! Provide us with either your support ticket number or your order ID - that way we'll be able to locate your order/support ticket in our system.

We will be waiting for your response!
Eneba Team

  • Purolator

7/17/23

Since the year 2014 they have changed and became one of the worst delivery company. They will never deliver to you the item and will say " MISSING ENTRY CODE" or no one was at home. They will force you to rearrange for pick up at one of their locations which you will suffer for 2 or 3 days delays and etc. Stay away from this garbage company.

Service
Value
Shipping
Returns
Quality
  • Trustpilot

3/13/21

They keep taking out the bad reviews and they are getting paid by those scam companies to just show good reviews. Stay away from trustpilot and find another place to write a review.

Service
Value
Shipping
Returns
Quality
  • Circlefx24

1/7/21

They are not legit and steals peoples money. I have lost 500 dollars and can't take the money backkkkkk

Imad Has Earned 1 Vote

Imad F.'s review of Eneba earned a Very Helpful vote

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