I had a parcel which was supposed to be sent through shop&ship but they refused to send it due to some reason. Then till date i have been trying to contact them and get another agent to collect and send to me but unfortunately there is no one traceable and contact number does not pickup the phone. Very unprofessional attitude. I have been working with them since last 15years and now they seem to be very unresponsive. Every time there is new person who sends an email.