Netspend sucks! Customer service is horrible, I called them three different times and received different information each time. I asked to speak with a supervisor and was placed on hold for 45 minutes. I called back and spoke with another sup name Rio and he was so rude. Never again. Lessons learn!
Dear India,
We apologize for the service that you experienced with our Customer Service Department. Please email us at social@netspend.com and we will report this incident to the management staff of the customer service agents you spoke with.
We look forward to hearing from you.
Thank you,
NetSpend