I've been shopping with L. L. Bean for decades. I had their LLBean credit card, and loved the perks when it was with Visa. Now they have Mastercard and their credit card is just awful... it really let me down and ruined my holiday shopping by suddenly closing my account for no reason. In fact, they owed me money. But, anyway, L. L. Bean's clothing quality has declined over the years. It used to be that their clothing were wonderfully long-lasting and sweaters nearly indestructible. Now, their sweaters mostly self-destruct within a few years, at best. A cash ere sweater I've had 3 years is becoming "thin" & is labeled "Made in China". Ugh! The women's tops have been shortened by several inches, so when you wash them, they shrink a bit and your mid section will show. Their returns are fine, especially if you have their now-crappy credit card, returns are free. I would only purchase L. L. B.'s high end items now, as those are the only items of quality that will really last, i. E., their $250 sweaters or $200 boots. Of course, wait for sales and use the LLB perks of "Bean Bucks". Sadly, their clothing quality has declined, but their household goods are great, if very over-priced. Be sure to carefully read all reviews before buying their furniture, as I've seen some poor reviews. I have bed linens from LLBean that are absolutely superb, which I had to wait to buy on sale, as they were very expensive. Then, the design is duscontinhued, so I cannot buy matching anything. Bummer! I used to LOVE LLBean, now it's a scavenger hunt for quality, pouring through their quantity of stuff. Good luck.